SMS and Electronic Communications Consent Policy
Advanced Wellness Solutions, LLC
Formerly Health Expressions
Provider: Dr. Jennifer Miller, DC
Website: https://healthexpressions.com
Effective Date: March 24, 2026
Overview
This SMS and Electronic Communications Consent Policy explains how Advanced Wellness Solutions, LLC (“we,” “our,” or “us”) communicates with patients and website users through text messages (SMS), email, and other electronic means, and outlines your rights and choices regarding such communications.
Consent to Receive Communications
By providing your phone number, email address, or other contact information to our practice—whether through our website, in person, or by other means—you expressly consent to receive communications from us, which may include:
- Appointment reminders and confirmations
- Scheduling updates or changes
- Administrative and service-related messages
- Health-related follow-ups or care coordination messages
- Occasional practice updates or relevant service information
Consent to receive communications is not a condition of receiving treatment; however, certain communications may be necessary to coordinate care and services.
SMS (Text Message) Communications
Message Frequency
Message frequency may vary depending on your interactions with the practice, including appointment scheduling and care needs.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you may receive a final confirmation message.
Help Instructions
For assistance, reply HELP to any message or contact our office directly at 301-575-4458.
Email Communications
We may communicate with you via email for administrative, informational, or healthcare-related purposes. Email communications may not always be encrypted. You should use discretion when sharing sensitive information via email unless you are using a secure communication method provided by the practice.
HIPAA and Electronic Communications
While we take reasonable steps to protect your information, standard SMS and email communications may not be fully secure or HIPAA-compliant.
By consenting to receive electronic communications, you acknowledge and accept the potential risks associated with transmitting information electronically.
For sensitive medical matters or Protected Health Information (PHI), we recommend contacting our office directly by phone or using any secure communication platform we may provide.
No Sharing or Sale of Contact Information
We do not sell, rent, or share your phone number, email address, or other contact information with third parties for marketing purposes.
Your information will only be used for communication related to your care, services, or legitimate business operations, or as otherwise permitted or required by law.
Third-Party Messaging Services
We may use third-party service providers to facilitate SMS or email communications. These providers are required to maintain appropriate safeguards and may only use your information to perform services on our behalf.
Revocation of Consent
You may withdraw your consent to receive electronic communications at any time by:
- Replying STOP to SMS messages
- Contacting our office directly
Please note that opting out of certain communications may impact our ability to provide timely updates related to your appointments or care.
Changes to This Policy
We may update this SMS and Electronic Communications Consent Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this policy or your communication preferences, please contact:
Privacy Officer: Dr Hans
Advanced Wellness Solutions, LLC
100 Park Ave Suite 108A
Rockville, MD 20850
Phone: 301-575-4458
Contact Page: healthexpressions.com/contact
